The best ice
IceIceBabie
7/15/2022
We love the ice it makes, it just seems to run all. the. time. Kind of wish it didn't make ice as soon as you use one scoop? And it has shut off randomly three times now. Not sure why. But the pros outweigh the cons because it's still on the counter being used.
Originally posted on www.ge.com
Yes, I recommend this product
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WORTH IT!
eck198
7/15/2022
FANTASTIC product - Set up and maintained as guided, works perfectly. Love the ability to schedule and power on/off from an app!
Originally posted on www.ge.com
Yes, I recommend this product
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OPAL ICEMAKER
South Ridge Family Clinic
7/15/2022
We love it. This is our second one and we love the side tank on this one!!!
Originally posted on www.ge.com
Yes, I recommend this product
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Messy
Coy606
7/14/2022
It's fantastic as far as the ice goes- however this machine is rather messy. I pull the drawer out and it drips badly, creating a mess of melting water I need to clean up. And I almost have to take the tray all the way out of the machine to get the ice because the bucket is not hinged.
Originally posted on www.ge.com
Yes, I recommend this product
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GE Profile Ice Maker
Icer
7/14/2022
An amazing ice maker. It makes ice fast and it is great ice. Love it!
Originally posted on www.ge.com
Yes, I recommend this product
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I LOVE NUGGET ICE!
Pecan2020
7/14/2022
I have always been a fanatic about nugget ice! Our refrigerator ice maker broke six years ago and I have made a trip to Sonic once a week since then to purchase ice. I was SO EXCITED when I received this ice maker for my birthday! It's the perfect gift! I can't wait to use it every day. The Sonic folk are going to wonder what happened to me!
Originally posted on www.ge.com
Yes, I recommend this product
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Too many problems
Carebear628
7/12/2022
My sister-in-law gifted us one of these machines about a year and a half ago. The ice it makes is absolutely fantastic, but there are so many problems.
First of all, we started off by using water from our Burkey water filter. I assumed that would be sufficient, but it quickly became apparent that it was not. The water started getting black stuff in it. I had a friend with an opal, and she said she only uses distilled water - so I've started using that, and it's helped, but not gotten rid of it completely.
Secondly, the cleaning is a huge pain. It says to clean weekly, but it's such a process, that I'm never able to get to that quickly. It says to run the water with cleaning solution through a few times, but I swear it takes like 10 times for it to work. Of course, this might be better resolved with more frequent cleaning, but what a pain!
Thirdly, the machine produces so much heat! I've vacuumed out the fan several times, but it still produces so much heat - which in turn causes the ice to melt.
Lastly, and definitely worst of all, my ice maker has developed a bulge behknd where the tray goes. Like the plastic has warped from the heat of the motor. It seems like a major malfunction which should be resolved by the company, but of course the warranty is only good for a year. The bulge causes the tray to pop out slightly which then causes the machine to stop producing ice.
For a machine that costs so much, you'd think there'd be better customer care and warranties. This thing is a piece of crap - but it produces fantastic ice - when it works!
Originally posted on www.ge.com
No, I do not recommend this product
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Loved the ice. Machine didn't last long enough.
Netter19
7/1/2022
I LOVED the ice!! But the machine didn't last long enough for the price I paid. When you pay so much for a product, you'd think it would last longer than a year. We splurged and bought the machine and within 3 months it quit making ice. Talked to the people about the warranty. Sent it back and was sent a refurbished one. (I don't know why it wasn't replaced with a new one). The refurbished one lasted 13 months and quit working. We did everything possible. I have no idea how many times we cleaned it and made sure the water was flowing correctly. It just would not make ice. I know several people who had the same problem. It's really hard to dispose of a machine that cost this much after so little time.
Originally posted on www.ge.com
No, I do not recommend this product
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Best Ice Machine Ever!
Scooter1989
6/28/2022
We love Sonic's nugget ice cubes since it keeps things cooler longer but making the trek weekend to weekend for our picnics was exhausting. Now we can make the same great ice anytime we need it! And the added reservoir means we don't have to worry about refills during the party!
Originally posted on www.ge.com
Yes, I recommend this product
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Zero for Two
Witness
6/21/2022
At $600 each and $30 for filters I expected better of this ice maker, only to seriously disappointed TWICE. First one made horrendous racket when the fan was on, and the second stopped making ice altogether a few weeks after the earranty expired. Similar troubles with other GE Profile appliances, so you can be sure I will spend my $$$ elsewhere.
Originally posted on www.ge.com
No, I do not recommend this product
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DONT BUY
DONTBUYOPALICEMACHINE
6/20/2022
Mold build up in the top component! I clean this religiously just as manual suggests! There is NO way to clean this unless you unscrew the top! I noticed flakes in my fresh ice after a year mark and I am SICK over this
Originally posted on www.ge.com
No, I do not recommend this product
Nugget Ice is amazing!
momwolf
6/11/2022
When we first purchased this product we were so excited. We live in Arizona and its HOT! For a year and a half, this product produced ice perfectly. We love it! A couple of weeks ago, the motor started making a unfamiliar sound and overheating. We decided to purchase a new one, because we love this one so much. We did not register it when we got the first one. (That is on us. we accept responsibility) Registering this new unit, will give us peace of mind, and if we run into a problem we will definitely contact GE. We have ALL GE appliances in our home. Very happy with them. That's why we purchased this ice maker again.
Originally posted on www.ge.com
Yes, I recommend this product
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The most perfect ice ever!!!
Cardiology Office
6/5/2022
We purchased this unit for our office staff, approximately 30 people, and it makes the perfect amount of ice for us on a daily basis. We all thoroughly love this machine and the quality of the ice that it produces.
Originally posted on www.ge.com
Yes, I recommend this product
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Love it
Best ice
6/5/2022
I love my ice machine! It is pretty great. My only complaint is it goes into defrost mode all the time.
Originally posted on www.ge.com
Yes, I recommend this product
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BEST ICEMAKER EVER!!!
Chrissy123454321
5/27/2022
I love this icemaker, I use it all the time. It makes enough ice for the whole family to use. The side tank on the newer icemaker is so convenient, I love it!
Originally posted on www.ge.com
Yes, I recommend this product
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Love the Sonic ice!
Knappy414
5/25/2022
Wife purchased. It is 17 1/4 inches high which does not fit under my cabinets on the counter, I'm not sure what the average distance is for cabinets in relation to the counter but be sure it'll fit before purchasing. It is sitting sideways and the side tank is behind the unit which looks ok. Would definitely suggest the side tank purchase or a direct hookup to water because we fill the tank a lot!
Originally posted on www.ge.com
Yes, I recommend this product
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love the machineS quietness
BBGRANNY
5/17/2022
HAVE OWNED OTHER COUNTERTOP... NEVER GOT ICE SO QUICKLY WITH THE OPAL!! SIDE TANK IS A GREAT ADDITION !
Originally posted on www.ge.com
Yes, I recommend this product
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DO NOT PURCHASE - Waste of your money
angdoss
5/10/2022
Do not buy!!!! I recieved a GE Opal Ice Machine as a Christmas Gift in December 2020. It has already stopped working correctly. For the initial cost of this device, I would have expected it to last a lot longer than 2 years. Forget any customer service! I completely understand that "it only has a 1 year warranty" but suggestions as to where to purchase parts or take the device to be repaired would have been nice. I will say that while it worked we really enjoyed it, but WOW for the cost of the machine that was some very expensive ice for the short time that it worked!!!!
Originally posted on www.ge.com
No, I do not recommend this product
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Love crushed ice
pbh51
5/9/2022
Excellent product, recommended by a friend that has had one for several months. Makes plenty of ice everyday. Simple to install, only downfall would be size(takes up counter space). Heavy 44 lbs, if you have to move it to clean every few months.
Originally posted on www.ge.com
Yes, I recommend this product
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Great for what it is
Sallypants27
4/30/2022
I'd love to see a bigger bin, potentially holding up to 5 lbs. But as a counter top model, it's great for what it is. Has quick ice production and glad it has a self recycling water system to make maintenance easy.
Originally posted on www.ge.com
Yes, I recommend this product
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Just getting started
chawaslki
4/30/2022
Set up was easy, getting ice immediately. A full gallon bag within a few hours. I will review again later as to longevity and dependability. So far so good>
Originally posted on www.ge.com
Yes, I recommend this product
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Love this ice machine
Dl1397
4/25/2022
Great ice! I was sick of the ice maker in our refrigerator. Hard ice and got stuck all the time. Husband bought this and I am thrilled. Easy to use and makes life so much easier when we have company.
Originally posted on www.ge.com
Yes, I recommend this product
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More Frustrated in Oklahoma
More Frustrated
4/24/2022
I really want a nugget ice machine. But, I took back my third unit back to try for a fourth. One last try. I want to say that BEST BUY has been great on returns. I highly recommend buying from them, rather than online. Also, I love the ice. It is soft and easy to chew. But, I am starting to think that the units shipped to Best Buy, were just a bad bunch. They all start defrosting, way too often and melt the ice before the bin gets full. I started my new machine yesterday afternoon about 4:00. By 6:00, the bin was about half full and it started the defrost cycle. It ran all night and this morning the bin was about 3/4 full. I am going to give it a day or 2 and see if it rights itself. If not, I will return for refund. Normally, GE is a much higher quality product than other brands and I am prone to pay more for a better product. I am a little perplexed how the GE Opal 2.0 gets a lot of 5's, and yet I am on my 4th one which is showing signs of not working as promised. My brother has one and loves it (but it is last years Opal - not 2.0). I have done everything as requested as far as cleaning, etc. I have moved the machine from place to place to assure air circulation was good. GE should look into the shipment and see if they are bad and then recall or something. I am now "More Frustrated in Oklahoma". I would love for someone from GE to contact me.
Originally posted on www.ge.com
No, I do not recommend this product
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App was designed by a monkey
azcarz
4/19/2022
Worst app ever written. You'd think for the price of the unit they might have invested more than $2 to create a working app. I would definitely have bought a different brand had i known this. Might still just get rid of it anyway
Originally posted on www.ge.com
No, I do not recommend this product
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Can't keep it clean
Cheeka 1949
4/16/2022
I cleaned my machine, turned it on to make ice for that evening when my family was coming over and had black ice. I am a huge ice fan, but sad that I cannot use my machine
Originally posted on www.ge.com
No, I do not recommend this product
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Do not buy
Aw1357
4/11/2022
Lasted 3 months then started rattling and eventually ended up just not producing ice. I cleaned it every week and loved it all to be disappointed.
Originally posted on www.ge.com
No, I do not recommend this product
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Easy Install
FTAnurse
4/7/2022
I love that its quiet, compact and the ice is soft. It creates ice fast and its perfect for my office space.
Originally posted on www.ge.com
Yes, I recommend this product
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Jacksonville Ice Machine 4 months old
ABGOD1234
4/7/2022
I purchase this Nov 2021 4 months old and doesn't want to make ice half the time we clean this machine weekly. Makes loud noises and run extremely hot getting to the point I'm scar to leave home with it on. Customer Service is horrible no help what a waste of $600.00 dollars. sad day they sell you a products that's a piece of junk. BUYER BEWARE
Originally posted on www.ge.com
No, I do not recommend this product
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Great item -- until it wasn't
Texas ice addict
4/1/2022
Bought this in early 2021, made absolutely great ice and our whole family was addicted to it. Then literally 30 days after the warranty expires, it breaks. Now it just runs hot and recirculates hot water without freezing anything. Sadly this seems consistent with a number of other review and is disappointing for such an expensive item. If you do take the plunge, at minimum get the extended warranty.
Originally posted on www.ge.com
No, I do not recommend this product
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GE Opal with side storage
Bebe Craig
3/27/2022
Love love love this amazing ice maker…So easy to install…very efficient and my family is in love with the nugget ice!! Highly recommended
Originally posted on www.ge.com
Yes, I recommend this product
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Love this
SammiG
3/23/2022
Makes the most perfect crunchy ice endlessly as long as you fill the side. Its amazing while still looking sleek on the counter.
Originally posted on www.ge.com
Yes, I recommend this product
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Overall we love it
Misty39180
3/5/2022
Works great but it's a bit noisy. Definitely a summer must have!
Originally posted on www.ge.com
Yes, I recommend this product
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Love it while it worked!
Seth72
2/28/2022
We loved our ice maker while it worked! Recommended it to everyone who visited. But it started to slow down and then stopped making ice entirely 11 days after our 1-year warranty expired. Cleaned it nearly weekly as recommended. Wish something this expensive lasted longer than one year but reading the reviews, it appears it does not. I expected more from GE but I guess things aren't made like they used to be.
Originally posted on www.ge.com
No, I do not recommend this product
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Disappointment - after one year problems
SCJFLA
2/24/2022
I WAS SO in love with this ice maker. The ice machine was Christmas present from my husband in Dec 2020. We have ROO filtered water with a chiller tank that we use to fill the reservoir tank. We clean it every 2 months as recommended. The bam just last week little to no ice production. So we cleaned it again, with the same result. We are trying one last time and if not it was a really expensive item that lasted a year and is nothing more than a boat anchor. I cannot say how truly upset and disappointed I am. I wish my husband had read the 6 other reviews in which they had the same problem. All other good reviews are incentivized so I presume they were well compensated to say great things. And for as far as the support I have tried to call but cannot get through on the 800 # after almost 45 minutes.
Originally posted on www.ge.com
No, I do not recommend this product
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So So
Jmiller87
2/18/2022
I've had the first generation for over a year now. We've only run bottled water through it and clean it with Descaler once a month. The first four or five months no issues whatsoever. Then bam!!! No ice or low ice problem. Start looking at everything and it need x amounts of space open all around it to work properly. No big deal. Then after a year of use we're getting melting ice production and black flecks in the ice. Check the bottom tray and there's black fleck in the bottom of the return tray also. So we do what they asked and inspect the internals. The water tray at the top back right of the machine had a layer of black slime on everything and it was like that through all the internal hoses of the machine. I call customer support, they approved a replacement BUT they want $300 to hold onto while they fix their machine and they wanna hold that for at least 4 weeks because they're behind schedule with all of their repairs they have to do on these machines. Nope not giving you $300 to hold onto while you fix your crap ice maker because I wouldn't steal one of these if you paid me to! I will be giving a second review after I wait the 5+ days to receive the box to return my broken one, wait the 4+ weeks for them to send the replacement and get and try out the new unit. I don't feel like this unit and their customer support is worth the price you're gonna pay for this equipment and that's sad because my wife and her sister love when this unit actually works!
Originally posted on www.ge.com
No, I do not recommend this product
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Awesome Texture!
Wayne 23
2/10/2022
My wife eats ice every, no EVERY DAY and she's picky about where she gets her ice from. She absolutely loves the ice from this machine! Perfect Valentine's Day gift. Thanks!
Originally posted on www.ge.com
Yes, I recommend this product
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Done after 1 Year!
zelin717
2/2/2022
This WAS a great product. But, soon as I hit the 1 year time line it stopped making ice. I have taken such great care of my ice maker because it was a gift and I knew how much it cost. I don't think an appliance should stop after 1 year. Especially at this price. Very disappointed.
Originally posted on www.ge.com
No, I do not recommend this product
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Makes amazing while it lasts
LegoZ
1/7/2022
Not sure if I just got a bad one there are several other videos of this icemaker having issues. We purchased this unit on November 10 of 2020 and Ed been using it since then we cleaned it right before leaving on vacation and left it open and off when we were gone for two weeks we came back and said the unit back up it ran and worked great for a day and then started making a horrible scraping and grinding noise. We are working with Amazon to get the unit replaced but it's looking like there's almost a month awake before we'll get the replacement machine. I did reach out to warranty services as suggested in the other review where they had issues and I am waiting her back. When working this unit makes amazing ice and is the replacement unit works well I will update this review.
Originally posted on www.ge.com
Yes, I recommend this product
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Great ice!
Cabingirl717
12/30/2021
We are the kind of people who will go to Sonic and buy a bag of their crunchy ice, this is the only machine we have ever had that makes the same ice we love!
Originally posted on www.ge.com
Yes, I recommend this product
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Love Our Nugget Ice
TC8181
12/29/2021
Really love our nugget ice machine use it all the time every day all day!
Originally posted on www.ge.com
Yes, I recommend this product
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Nice ice maker but button feature not the best
JessPhilly
11/28/2021
I set up ice machine and have been using it a lot, makes great ice. Bought this one rather than 2.0 because of the size and my tiny kitchen. But the button is faulty. It dims so it works but the one touch turn off doesn't work. Also when it runs out of water it makes loud noise and never auto shut off like it says it will in manual. I ordered a replacement from the store I bought it but really hope this isn't a reoccurring problem!
Originally posted on www.ge.com
Yes, I recommend this product
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DO NOT BUY THIS MACHINE
JayHove
11/15/2021
Do not waste your money on this machine. While it is a great ice maker and we love the ice it made, it dies after about a year. You would think a machine that cost $600 would last longer than a year. We took great care of our machine cleaned it regularly and only used distilled water in it as recommended yet it only lasted a little over a year. You are better off just going to sonic and buying a bag of ice to keep in your freezer than buying this machine.
Originally posted on www.ge.com
No, I do not recommend this product
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Didn't Last Long
Lyss220
11/11/2021
Unfortunately just after a year of purchasing this ice maker, it has died. We absolutely loved it (even though it is a bit loud) and sad to see it go especially after spending so much money on it. I wouldn't recommend wasting your money on this product unless they have a better warranty on it because 1 year is not enough!
Originally posted on www.ge.com
No, I do not recommend this product
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Awesome machine
JHBVD
10/19/2021
Awesome machine makes the "good ice" haha takes a little bit of time to start making the ice but once it does it makes a lot of ice. The only thing I didn't like was that it does not keep the ice it is constantly melting the ice and remaking it and the draw that the ice gets foggy.
Originally posted on www.ge.com
Yes, I recommend this product
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Amazing ice maker!
Juney1
10/11/2021
So... I didn't realize what I'd been missing my entire life! I love the ice in sodas from certain restaurants (you know, the kind of ice that keeps the drink cool, doesn't melt quickly, and has a soft gentle crunchy texture that doesn't hurt your teeth), but I didn't know there was anything that could make this kind of ice at home! This ice maker makes that kind of ice! In fact, I'd say it's even better because I use clean, filtered water, so I know exactly what is going into my ice machine. It's a pretty compact design and looks great on my counter. This is the king of all ice makers!
Originally posted on www.ge.com
Yes, I recommend this product
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Amazing ice maker
Juney1
10/11/2021
This is an amazing ice maker that makes the really good ice that some restaurants serve. It's perfect for cooling your drink and also using for blended ice drinks. Love the design and the compact footprint so it doesn't take up too much space on my counter.
Originally posted on www.ge.com
Yes, I recommend this product
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Absolutely love it!
pircy23
9/28/2021
I can no longer live without this machine! The GE Profile™ Opal™ Nugget Ice Maker with Side Tank is amazing it gives you perfect bite size ice like you find in fast food restaurants! it's so easy to set up and use, you can have perfect nugget ice in 30 min! I love chewing ice (drives my husband nuts! lol) this makes every soda delicious and chewing the ice is like a little treat! super clean design and fits in anywhere in your kitchen! if you like fountain drinks and chewing ice this is a must have I absolutely love it!
Originally posted on www.ge.com
Yes, I recommend this product
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Great for parties
Thabeast395
9/27/2021
I would like to start by saying this thing is great for parties or a get together. I have some pros and cons of my own opinion. The pros are it runs ice fairly quickly and it's the best ice I've ever had. The recycle feature is great since it doesn't keep the ice frozen in the bin. The cons are minimal as in it needs deep cleaning before use and quite often which can be time consuming. The other being that it's simply an ice maker, so it doesn't keep the ice frozen after it is made. Overall it's a great machine and works as it should every time.
Originally posted on www.ge.com
Yes, I recommend this product
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Smart!
Sahark
9/21/2021
My life has totally changed with this counter top nugget ice maker, Now I do not have to worry about ice, I don't have to go to store and buy ice, It is super easy to put on my counter, easy to move, take less space ,super easy to install, it's a very smart ice maker that makes my kitchen or refrigerator room adorable. A portable ice maker is great for any party.
No water hookup required, just plug it into any 120v grounded (standard) electrical outlet and fill the reservoir with water. Within only 20 minutes, I enjoy soft and crunchy ice.
The Opal produces 24 lbs. of ice per day, and the bin holds 3 lbs.
This is a very decent choice to get this gadget and make your own Ice.
I am very satisfied and would highly recommend it.
Originally posted on www.ge.com
Yes, I recommend this product
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Love this ice machine
Smosts
9/21/2021
This machine is fantastic. It is super fast and true to its word, within 20 minutes it starts to drop ice. The ice is small nuggets that are perfect for putting in things or eating. Having the side tank is absolutely amazing because the machine continuously pulls until the bin where the ice is stored is full. If there is no water, the machine does make a loud sucking noise seeking water. It also does not have a cooling element so the ice does not stay chilled. You have to take it out of the machine and put it in the freezer or a cooler or else it will melt. The instruction manual is also a little confusing. It's a little vague so it's a bit of trial and error.
Originally posted on www.ge.com
Yes, I recommend this product
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