Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 503-546-4212 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

503-546-4212
Open Daily - Mon-Sat: 9-7 Sun: 11-5
3.7 | 141 Reviews

GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven

GE Profile PCWK22U1WDD

Available in 4 Color(s)

Features

  • Built-in flexibility
  • Glass touch controls
  • Scan to Cook Technology
  • WiFi Connect

Quick Specs

  • Type: Microwave
  • Style: Built In
  • Width: 24.875"
  • Height: 13.56"
  • Depth: 19.68"
  • Energy Star Rated: No
  • Microwave Capacity: 2.2 cu. ft.
  • Microwave Wattage: 1100.0 watts
  • Recessed Turntable: Yes
  • Convection Microwave: No
  • WiFi Connected: No

See More

 
Image Feature

Built-in flexibility

Designed for countertop use or a seamless built-in installation with an optional matching trim kit (sold separately).

Watch Video

Image Feature

Glass touch controls

Features a smooth glass design that is easy to operate and easy to clean

Watch Video

Image Feature

Scan to Cook Technology

Effortlessly prepare your favorite frozen meals exactly as intended by the manufacturer-just scan the barcode, and let your microwave handle the rest .

Image Feature

Sensor cooking controls

Automatically adjusts time and power for delicious cooking results

Watch Video

Built-in flexibility Designed for countertop use or a seamless built-in installation with an optional matching trim kit (sold separately).

Glass touch controls Features a smooth glass design that is easy to operate and easy to clean

Scan to Cook Technology Effortlessly prepare your favorite frozen meals exactly as intended by the manufacturer-just scan the barcode, and let your microwave handle the rest .

WiFi Connect Seamlessly manage your GE Profile microwave's power, cook time, and timers from your smartphone, tablet, or voice control device for ultimate convenience.

Sensor cooking controls Automatically adjusts time and power for delicious cooking results

Precision Defrost Flexibility to defrost by weight or time. Input food weight for automatic settings or choose manual time and power level.

Extra-large 16" turntable Rotates food throughout the cycle and accommodates large cookware

Two-Step Child Lock This mandatory feature helps prevent unintended use by younger family members, with the option to deactivate it if not needed.

30 Seconds More, Instantly The 'Add 30 Seconds' button simplifies cooking, adding time with a single touch for those who prize convenience and quick tweaks in the kitchen

Expansive Capacity. Powerful Performance. With a spacious 2.2 cu. ft. capacity and 1,100 Watts of cooking power, this microwave delivers fast, even results for family meals and everyday favorites

10 Power Levels for Every Dish From energizing morning beverages to delicate sauces, tailor your heating precision. Achieve perfection across from spectrum, from high heat to low heat.

Express Cook Mastery Instantly activate 1-6 mins cooking with a single press. Each number pad quick-starts equivalent minutes, blending speed with precision for the bustling, innovative kitchen

Multi Stage Cooking Customize cooking with two power stages-e.g., 80% power for 5 mins, then 60% for 10 mins. Perfect for complex dishes.

Features

  • Built-in flexibility
  • Glass touch controls
  • Scan to Cook Technology
  • WiFi Connect
  • Sensor cooking controls
  • Precision Defrost
  • Extra-large 16" turntable
  • Two-Step Child Lock
  • 30 Seconds More, Instantly
  • Expansive Capacity. Powerful Performance.
  • 10 Power Levels for Every Dish
  • Express Cook Mastery
  • Multi Stage Cooking
CAPACITY
Total Capacity (cubic feet) 2.2 cu ft
APPEARANCE
Case Color Gray
Installation Built-In
Trim Kit Required - JX7227BLTS (Black Stainless); JX7230BLTS (Black Stainless); JX7227FMDS (Black Slate); JX7230FMDS (Black Slat
Trim Kit Required - JX7227SLSS (Stainless steel); JX7230SLSS (Stainless steel); JX7227ELES (Slate); JX7230ELES (Slate)
Door Color Gray
Color Appearance Gray
POWER / RATINGS
Watts 1650
Hertz 60
Electrical Input - 120V Amperage 13.9
Electrical Requirements 120V
Volts/Hertz 120V; 60Hz
Electrical Input - 120V Watts 1650
WARRANTY
Labor Warranty Limited 1-year entire appliance
Parts Warranty Limited 1-Year Entire Appliance
Limited 4-Year Magnetron Tube (Parts Only)
Warranty Notes See written warranty for full details
WEIGHTS & DIMENSIONS
Overall Depth with Handle 20 in
Approximate Shipping Weight 53 lb
Cutout Dimensions (w x h x d) (in.) 24.25 x 16.375 x 25.5
Cabinet Width 27 in
Net Weight 50 lb
Exterior Height (Front) 13.625 in
Depth with Door Open 90° 38.375 in
Cavity (W x H x D) 17 x 10.13 x 18.38
Overall Width 24.25 in
Cutout Width (in) 24.25
Cutout Depth (in) 25.5
Cutout Height (in) 16.375
Overall Depth 20 in
Overall Height 13.625 in
FEATURES
Display Type LED
Interior Lighting Incandescent
Power Cord Length 41"
Electronic Digital Display with Clock Yes (LED)
Microwave Sensor Cooking Controls Beverage
Defrost: Weight/Time
Healthy Menu
Melt/Soften
Popcorn
Potato
Reheat
Vegetable
Control Features Add 30 Seconds
Cancel/Off
Child Lock-Out
Clock Saver
Cook Time
Help
Power Level
Set Clock
Start/Pause
Timer On/Off
Display Screen Size (Diagonal Length) 2.45
Timer (On/Off) Yes
Product Type Built-In Microwave
Microwave Watts (IEC-705) 1100 W
Power Levels 10
Control Type Electronic Touch
Microwave Oven Interior Epoxy Coated
Turntable Glass Recessed
Instant On Controls Yes
Cooking Technology Microwave
Scan-to-Cook Technology
WiFi Connect Built-In
Turntable Size 16.5 in

Quick Specs


  • Appearance

  • Type: Microwave
  • Style: Built In

  • Dimensions

  • Width: 24.875"
  • Height: 13.56"
  • Depth: 19.68"

  • Features

  • Energy Star Rated: No
  • Microwave Capacity: 2.2 cu. ft.
  • Microwave Wattage: 1100.0 watts
  • Recessed Turntable: Yes
  • Convection Microwave: No
  • WiFi Connected: No

Quick Specs

Use and Care Manual

Get Adobe Reader

* Documents require Adobe Reader.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

63% of reviewers recommend this product.

1 Stars

Cheap Plastic Junk

HorrorAppliances 8/23/2026

I purchased this item because the previous model for this built-in had a trim kit that cost 3/4 of the price of the item and could be reused. That microwave was very lightly used less than 3 yrs before the cheap plastic door button broke and there is no replacement. This unit has the same button so I expect it to break very soon as well. its impossible for anything that cheap to last as long as the working parts of the junk. Your website to register is designed to discourage warranty registration with its create account obstacle. GE has sunk to the bottom as far as I am concerned. From now on I plan to buy any product before a GE product and tell all my friends to do the same.
Originally posted on www.ge.com

No, I do not recommend this product

2 Stars

Replaced already

2705 8/7/2026

I bought this same microwave 4 years ago and had to replace it. Just can™€™t depend on appliances any more
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Only Lasts a Year

g1036849 7/14/2026

Died after one year and four months. Called the local GE appliance store that procured and installed it. They said it needed to be replaced and that it was not fixable. Warranty was only for one year. I do not recommend a microwave that only lasts one year.
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Great, Except for ONE Thing

ShirlJim 7/12/2026

Newly-built home. Microwave looks great, great size, etc. But whenever we try to select a precise time for cooking and enter it and hit Start, we get a message saying "Food". Doesn't seem to happen when selecting a time under one minute, but anything over that, we get the "Food" digital display. ?? What are we doing wrong?
Originally posted on www.ge.com

No, I do not recommend this product

2 Stars

Turn Table Died in 2 days

Matt000 7/8/2026

We had the previous non-wifi model and it always had a problem with the turn table mechanism being very loud and annoying, but it continued to work after several years. We replaced with this current model, and the turn table started making the same sound after a day, then died on day two.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Don't bother with this model.

Hobie65 7/1/2026

This product has been a disaster from the start and trying to get it fixed has been even worse. I purchased it about five months ago and the door would not open properly. They could not find the parts for it and now that they have the parts setting up an appointment involves being run through the robot phone tree for 10 minutes before getting someone whose English skills are minimal.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Broken Door Latch problem - Many similarincidences

Max D 6/29/2026

My microwave broke twice for Door Latch. I replaced with a new Profile microwave and that also broke for the Door Latch issue. I have been seeing similar complains from many of the homeowners (Lennar Innovation, Fremont, CA) who have the same GE Profile microwave. One of the worst product that GE has manufactured!
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

.

Susanne20 6/20/2026

Very nice and powerful microwave. The only thing I don't like is that to open the door after use, you havet hit a cancel button to unlock it. I love the vegetable feature- it perfectly heats my veggies , whether they're frozen or fresh.
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Rattle

RHein 6/12/2026

Simple set up, but arrived with a rattling sound when you open and close the door. Seems something is loose behind the light location (inside). Called customer service and waited, left v/mail but no response. That was 2 weeks ago. It works perfectly except our brand new profile microwave rattles like some cheap tin can.
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Parts availability is an issue

Sean826 6/10/2026

Came with a damaged case. This was a replacement for a previous GE microwave that needed a new board but was on 14 to 21 day back order - totally unacceptable. The previous unit was only 6 years old!
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Lock after every use.

Dishwasher vidhu 6/3/2026

over all not bad, after use it locks and this has to be manually unlocked to open the door. so I specifically need to get use to this type of machine.
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Cheap

Royjmcc 6/2/2026

The microwave seems plasticky and cheap . The door opener is very hard to push and very noisy when you close the door.for it being a Profile level product, it totally misses the mark.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Much better than our Dacor

Rose Mackey 5/27/2026

So far we are thrilled with our GE profile microwave. It replaced our Dacor which we had for only 3 years. The installation was easy but it took a bit of work to fill in the opening of the old Dacor. But the trim kit and an extra strip of wood, made it work. Love the large opening and the controls are easy.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Not worth your time

Dpats 5/27/2026

This microwave was installed by the builder when we bought our newly built home in 2023. Fast forward to almost 3 years later and and I already have to replace the unit because the interior enamel/paint is peeling and is considered non-repairable.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Nice Microwave

TBSS 5/19/2026

Overall, nice microwave oven. Don't like the touch pad set up.
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

Less than 4 years old- Replacment

Rands microwave 5/18/2026

Replacement product for my New Build- Microwave from Dec 2022. I was not expecting to replace it this soon, but the new unit is ready and waiting to go!
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Great Features

Hole in the wall 5/17/2026

Easy to use and the capacity is generous. Features are great
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Disappointed

MW 2 5/14/2026

Hate that I have to unlock the door before opening it.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Convienient.

MWinn 5/14/2026

I only use occasionally but works well when in use.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Microwave

Marc26 5/10/2026

Very quite. Heads up food evenly. Especially like the defrost feature.
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

NO MUTE BUTTON

Robert2026 5/9/2026

This is one of the ™€œbetter™€ microwaves that GE sells yet there is NO SOUND CONTROL BUTTON! The beeps are pretty loud. In addition, this unit has the child safety lock feature which is inconvenient when installed on a higher up location where children cannot reach it. Also - it was installed along with the matching trim kit, and the only way to deactivate the child lock feature is to access the SIDE of the microwave - which we can™€™t access. Don™€™t know if simply pulling off the trim kit framing would allow access or not - either way it™€™s ridiculous that you have to access the button in this manner.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Microwave Okay, Trim Plate is JUNK!

Greenmustang 5/8/2026

INSTALL: Instructions are clear, easy to follow & install. PERFORMANCE: Good - quiet, compared to 20-yr old GE Profile; Not so good - dark grey interior makes it very difficult to see inside when item is cooking. CONTROLS: Auto-LOCK on door is inconvenient for adult house, fortunately easy to disable. Only 1 day of usage, have not used many controls. TRIM KIT: You need it for built-in install (old one will not fit new microwave) BUT it is a piece of junk AND a bad install compared to old product. It™€™s cheap thin plastic (™€œstainless steel™€ coating, not metal) & screws were too short for attaching trim plate to microwave & aluminum screws would not adhere to screwdriver blade to guide screw into hole. It took over an hour to put in 4 screws - STUPID engineering! CONCLUSION: I hope microwave is better quality than trim plate. Microwave is about half the weight of the old GE Profile, Trim Plate was about 10% of the weight of the old one. New trim plate is cheap plastic, waaaay overpriced!
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Microwave review

Neal Pugliese 5/7/2026

We received this microwave after our first one, 3 years old, threw sparks and smoke. This microwave is average to below average. The WiFi does not update the clock and it weirdly locks and won™€™t open unless a 2nd button is pushed on the control panel. Not happy with GE. The 1st microwave died and GE said, in essence, too bad it™€™s just a shade over 3 years old so we had to buy another at a fraction off the original price. Then we were forced by GE to purchase a trim kit. The GE retained installer asked why we bought a trim kit we didn™€™t need. After being a 30 year customer we won™€™t buy GE again. Horrible.
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Hoping This One Works Better Than Its Predecessors

MJROK 5/7/2026

This microwave oven is a replacement for the previous model, the GE Profile PEB7227ANDD. The first ANDD model died after six years and the replacement ANDD model we bought for it in July 2024 died in May 2026. Both failures were due to the magnetron's failure. I'd buy a different brand but since we're thinking of selling our house soon, I need to keep the oven as a match for the rest of the appliances and the trim for the oven itself. I'm hoping that this new model, the PCWK22U1WDD, is better manufactured and longer lasting than the two previous GE ovens I've had. When it works, the oven works well and heats evenly, provides consistent power with predictable results. I just can't predict the reliability, based on my past experience. Fingers crossed that GE has fired some people, either for bad designs or bad manufacturing practices.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Good size, bad smell, weird opening procedure

Stacy5678 5/7/2026

I like the look of the microwave and the fact that it fits in the cabinet where my old Kitchen Aid one was. And I like that is seems larger. I do not like that you have to press "cancel" before you can open the door once it has finished heating something. The fact that it dings to tell you the food is done, should allow you to open the door. I haven't had a microwave with this feature and it non-intuitive. And, I did not notice it the first few days, but there is a non-food smell when it's running. Is that dangerous?
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Very good microwave

Ea123 5/2/2026

Great all around. Just annoying that when it™€™s done and beeps. I have to press cancel so that I can unlock the door to open it.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Worst microwave ever

Nicki of Texas 4/30/2026

This is my 3 microwave, so frustrated I can™€™t even go into details but I have had to change this less than a year every time and this time I stopped working again just one month after the one warranty was up now I have to buy a new one, cause of cause it™€™s cheaper to buy a new one than fixing it.
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

Popcorn & InstallTrim Kit Install Should be Easier

NC26 4/28/2026

The capacity and controls are fine, and the performance is fine overall for warming food. Surprisingly, if you intend to pop popcorn, you'll need to explicitly adjust the power level otherwise the factory set "popcorn" setting will either undercook or burn your popcorn. The installation of the microwave itself is straightforward, but the trim kit requires patience. The design makes installation harder than it has to be due to the final steps where you have to insert small screws into awkward locations to connect the trim to the cabinet. Also be warned: Compared to the GE in-cabinet microwave trim kits of 10years ago, this one is mostly plastic (vs. mostly metal).
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Different

Kenm7851 4/25/2026

It works well but is different from any that we™€™ve had before.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Very difficult to replace inside cabinet bulb.

blu52 4/22/2026

Moved into a brand new house with this new microwave installed. Noticed the inside cabinet light was not working and to replace it you have to remove the microwave from its cabinet mounting and take it apart to replace the bulb. Not an easy job and will most likely require a service call to replace it. My previous microwaves has a bulb that was very easy to replace without having to disassemble the microwave.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Brand new and BROKEN

DrSarahH 4/20/2026

My husband and I bought a new build home that came with this brand new microwave. At our inspection /initial walk-thru before closing, the microwave was found to be super loud and rattling, so the builder swapped it out with another new one. Now just a few months after closing, I™€™m having to schedule service because the microwave keeps blowing the electric circuit despite having a dedicated circuit!!! It happens about every 2nd or third time we use it. Ridiculous. Also not a fan of having to ™€œunlock™€ my microwave when it™€™s done cooking to open the door and remove food. Very disappointing overall
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Working fine

Colorado123456 4/18/2026

Just bought the new microwave. Everything as stated.
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

No Mute Button

JSchwebach 4/12/2026

We had the prior model / version of this exact new GE Profile model, but certain buttons were beginning to short and not work. The new one fits perfectly in the spot of the old microwave with the same trim and dimensions. However, this new version is actually louder than the old model, but what we are most disappointed in is the fact that it doesn't have a mute button. Who doesn't a new model have a mute button? It has a Wi-Fi button in the spot of the prior mute button, but who uses Wi-Fi with a microwave?
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Nice microwave.

John012z 4/11/2026

Delivery was on time as scheduled. The microwave was in perfect shape. The microwave.was installed using the old mounting bracket everything went smoothly. The only problem was that the new unit bottom was different from the old unit bottom so there we had to adjust the mounting bracket slightly. The microwave itself worked exactly as described in the documentation . It™€™s been working well for more than a week. No problems at all.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Great Replacement

Mallory TX 3/19/2026

It's been a great replacement so far, of the discontinued GE built-in we had. It wasn't a huge change in looks, and functionality which is nice! It's much more quiet during operation.
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

Fantastic when it works!

stellarfan5600 3/19/2026

This microwave has a very large cooking area. It heats evenly and cooks quickly! We are able to shorten the cooking time on nearly everything we use it for. It has great features and we love cooking with it! There are, though, two drawbacks. The first one is minor but annoying. The door. The door has no handle so it must be pushed closed resulting in fingerprints. We are constantly wiping it off. You also can't ease the door shut without a handle. I wouldn't have even subtracted one star for this, though. The other downside - the one that cost GE 2 stars - is the fact that we had to buy this microwave to replace a 3 year old version of the exact same model that died unexpectedly. We bought it again A) because when it works it is fantastic, B) it matches the other GE appliances in our new (3 year old) house, and C) we were able to reuse the trim kit from the old microwave, which saved us a couple hundred dollars. Not happy about having to buy it again, but hopefully it will last a lot longer this time.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Works great

drw0902 3/19/2026

The microwave works great; heats ever very fast and is easy to use.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Generally pretty good with a few minor issues

AZBean 3/15/2026

We were searching for a microwave that could be mounted in a kitchen cabinet, to replace one that was failing. Our old one had the worst user interface possible involving six or seven taps and swipes just to get it to run for two minutes, so the user interface on this one seems like heaven. That said, the "Time Cook" button is small and right next to the "Timer" button. It is very easy to mix them up. The defrost function takes longer than I am used to (9 minutes for a pound of ground beef), but maybe that is a good thing since that makes it is less likely to start cooking the meat. The overall cooking power is good, about 1100 watts. Cosmetically the glossy surface of the door and control panel is a real fingerprint magnet. There is a WiFi function that I haven't tried -- I can't imagine what that might be useful for.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Hiccup at first, but GE resolved the big problem.

Miami Drew 3/14/2026

At first, I found an annoying feature where the GE Profile microwave door would always lock. Even after cooking was finished, you had to press two buttons to unlock and open the door... every time. After I raised the issue with GE, I was told to refer to page 17 of the manual to turn off the feature by pressing 7 - 9 - 0, and it worked. Great! If you add the trim kit, this product matches perfectly with the GE 27" Smart Built-In Convection Single Wall Oven (also stainless steel and dark gray). The microwave cooks food well, and the capacity is spacious. I measured properly, so installation was easy. If the development team could offer a 24-hour clock option, that enhancement could be a really easy & inexpensive product improvement.
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Magnetron failures

Wes15 3/10/2026

The product itself is great, except for the fact I'm now replacing it a second time in 6 years. Seems like every 3 years the magnetron fails, unless that's truly a microwaves lifespan which I find hard to believe. Replacements don't come easy as it's built in above our stove with a specific trim kit.
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Meh

Declin 3/7/2026

It's a middle of the road microwave. Hate the fact that it's locked after it finished.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Hopeful

XYZM 2/26/2026

I do like my new microwave; however, I liked the one just like it that was purchased with our newly built home in February of 2023. This microwave had to be replaced because the magnetron failed. One should not have to replace a microwave after less than 3 years of use. The only reason I bought this new GE microwave is because it matched my other GE appliances. Hopefully, this microwave will last many years longer.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Trim Package for GE 2.2 Stainless

Dustin A 2/20/2026

The trim piece came stained and looked horrible. Then they want me to take my microwave back down send back and wait for a refund. Then after they refund my money order another one? Wow now that is customer service at its finest. Microwave works great just looks used. Definitely doesn™€™t reflect a $700 plus microwave
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Semi satisfied

Soe1 2/13/2026

The installation service was fantastic. The controls are a little bit annoying. I have to choose preset times for cooking rather than just keying in the hours or minutes or what I want to do. And I absolutely dislike having to hit the cancel button to open the door. For me, that™€™s a waste of my energy. I love the size of the microwave. The color works nicely in my house, but if I had it to do over, I would find a way to get a microwave with better controls. Thank you for asking.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Working great so far!

Stevo1 2/11/2026

Working as desired to date. The unit is just what I was hoping for and my wife likes it so that is huge!
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Like my microwave. Build to last longer.

Stagemomof3 2/11/2026

There were no wifi connection instructions with the microwave. Help! We replaced our microwave after only 5 months. So sad things don't last anymore. This was confirmed by sales person.
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

A Repeat Customer, Poor Shipping Practices

Khoi N 2/10/2026

This microwave replaces a unit that was installed in our home since 2018. The previous microwave still works but the interior coating is broken and causes hot spots or sparking so I™€™m replacing it with a similar model. I expect similar long lasting service but am disappointed that volume control was removed for wifi. The main gripe I have is with the design of the shipping container that allowed the unit to become damaged thats visible from the interior. It™€™s visually unappealing but not enough to initiate a return.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

The Microwave open is superb!

GH4255 1/24/2026

This microwave fits our need perfectly. It has pre-programmed buttons for "beverage", "reheat", "melt/soften", "defrost", "pizza", "popcorn", "potato",and "vegetable". It works great. It also has a child safety lock that may be programmed off with a code. It works great and I would highly recommend and yes, I'd purchase again.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Works well, a couple tweaks would make it a 5 star

Rider07 1/14/2026

Overall great built-in microwave. Love the dark gray interior which makes it look more premium. Works well at heating food. Two suggestions: - Add a button to mute or lower the beep volume. Though on this model the beeps are inoffensive and don™€™t bother me as much as other microwaves. - Make a quiet close door. Closing the door is louder than expected.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Excellent replacement

Texas Dave 54 1/12/2026

Excellent replacement for my original GE built in microwave.
Originally posted on www.ge.com

Yes, I recommend this product